Shipping policy

At Maison Tisane, we believe tea truly shines when it is prepared fresh. Because we are a young, artisanal company with no staff, we blend all our teas exclusively to order. This means you always receive a product that has just been composed – you can’t get it any fresher.

Please allow up to 5 business days for production before shipment. As soon as your order has been blended and packed, you will automatically receive a shipping confirmation with track & trace.

Shipping costs are clearly displayed in your cart before you check out. If you order above the minimum amount shown in the cart, shipping within the Netherlands is free.

Although we do our utmost to deliver within the stated timeframe, exceptional circumstances (public holidays, unexpected carrier delays) can cause delays. Should this happen, we will proactively keep you informed.